Sizing and Care
We need to know your correct ring size when you place your order or discuss a ring commission.
If you’re unsure, we have a few different ways for you to find out your size:
- Download this PDF Ring Sizing Chart & Tool and print out a copy to then measure a current ring, or simply cut out the ring sizing tool.
- We can send you a ring sizing gauge in the post (free of charge). Please get in touch for this option.
- Call into your local high street jeweller who can provide you with an accurate size by measuring your finger or another ring of the correct size.
We advise that you don’t measure your hands when they are cold as your fingers could be up to half a size smaller than usual.
A wider/thicker band will feel tighter than a narrower band, so we recommend choosing the next size up from your normal ring size. Your ring should be a snug but comfortable fit. A good rule of thumb is you should be able to ‘Push it on, wiggle it off!’
Purchasing a ring as a gift
If you’re buying a ring as a gift, the best way to establish the ring size is to borrow a ring of his/hers (from the correct finger) and measure the inside diameter so we can convert that to the correct size. Alternatively, you could also download the above PDF and either use the measuring tool or measure an existing ring against the chart provided.
Resizing an existing ring
If you purchase a ring from the Julia Thompson collections and it needs adjusting slighting, then there are a few different rules that apply.
- If the ring contains no stones, then we can usually resize it free of charge. Any costs that may be applied will be discussed prior to the adjustment being made.
- For a secondary ring sizing with no stone, costs start at £40 plus postage (so it’s best if you can to get it right first time).
- For a ring with a stone or multiple stones in, costs start at £40 plus postage. The adjustments required and cost incurred will be discussed prior to the adjustment being made.
Bangles are sized by their diameter. We offer 3 sizes of bangle:
- Small = 62 mm diameter
- Medium = 67 mm diameter
- Large = 72 mm diameter
In order to establish which is your correct size, we suggest measuring your hand, which, if done carefully, will give you an accurate result:
- Place your fist on a flat surface.
- With a soft measuring tape, measure the width from the middle of the first knuckle to the middle of the fourth knuckle (you may need someone to help you with this).
- Compare your measurement to the dimensions and size above in order to establish your bangle size.
Unsure of the length of chain you desire?
Click to view our PDF Necklace Sizing Guide to be sure you order the correct chain length.
CLEANING & CARE…
Finish & patina
Most pieces of Julia Thompson Jewellery made from either Fairtrade gold, recycled sterling silver or gold vermeil are suitable for day to day wear. Many have been given a satin brush finish or a complimentary contrasting finish of high polish and satin brush. All satin brushed metals will eventually become shinier and display a natural polished effect with time and wear; this is part of its character.
Please contact us directly should you like a piece re-satinised. There is a charge of £30 plus postage for this service.
Some pieces before they receive a satin brushed finish are given an oxidised patina that either coats the surface of the piece, or highlights any recesses with a blackened appearance. If the surface has been oxidised then this layer on the silver will wear off in time, this is part of its character. If you would like us to re-oxidise a piece again, please contact us directly. There is also a charge of £30 plus postage for this service.
Other pieces are gold plated, also known as gold vermeil. Vermeil will also wear eventually. For re plating please return the piece to us at The Polishing Room. Costs for this service start at £50 so we shall advise you on this before you send the piece back.
Soap & water
This is the best method. Gently brush the piece in warm soapy water with a soft toothbrush, then immediately rinse well and pat dry with a soft cloth. The liquid soap cleans the oil and the dirt out of the piece and usually that is all that is needed. If you do this every time you finish wearing a piece it’ll keep it looking great for a long time.
Tarnish cloths & dips
The polishing cloth is simply a cloth impregnated with a buffing compound which leaves a protective coating that prolongs the oxidation process. It is great for pieces with a high polish, and especially great for pieces with a patina that have been given a high polish. We do however recommend cleaning the piece with soap and water first.
Brushed silver and gold doesn’t really appreciate the polishing cloth treatment like high polished silver and gold. The compound from the cloth can build up in brushed texture creating a dull finish. Just stick to the soap and water method which keeps that texture clean and bright. This is also safe for patinas.
If your piece has been given a patina, is gold plated (vermeil), or contains a stone it requires special care and should never be cleaned in a silver dip, as these dips can be extremely harsh and will strip this finish from the piece.
Only occasionally use a silver dip liquid solution cleaner if the piece doesn’t contain a stone and is not oxidised or gold plated (vermeil).
General Jewellery Care
- Remove your jewellery before engaging in practical activities such as exercising, gardening or doing any physical work. This will ensure that your jewellery does not get accidentally damaged.
- Jewellery can be damaged by salt and chlorine. Do not wear your jewellery when swimming, bathing, or using cleaning products such as bleach.
- Beauty products for skin and hair can react with precious stones and metals, causing your jewellery to tarnish, discolour and even possibly corrode. Please put your jewellery on last, after applying cosmetics, scents and sprays.
- When storing your jewellery, we recommend doing so in airtight boxes or bags and not in damp or humid conditions such as on a window sill or in the bathroom. Exposure to the environment can cause your silver jewellery to tarnish over time. Storing it sensibly will keep it looking newer for longer.
- Extra care should be taken when cleaning jewellery set with gemstones and organics such as amber, opal and pearls. If unsure about how to clean your jewellery then please don’t hesitate to contact us directly.